Refund Policy
At OTT4K IPTV, we strive to provide the best streaming experience. Because our service provides immediate access to digital content, our refund policy is straightforward and transparent:
1. Free Trial Recommendation
We highly recommend taking our Free Trial to test the service with your internet speed and devices before making a premium purchase.
2. 7-Day Money-Back Guarantee
If you experience persistent technical issues originating from our servers that our support team cannot resolve within 7 days of your purchase, we will issue a full refund.
3. No Refunds Are Issued For:
- Temporary buffering or freezing caused by your local internet connection or ISP blocking.
- Inability to set up the service due to a lack of technical knowledge (our support team is always here to help you).
- Changing your mind after the subscription line has been fully activated and the credentials delivered to your email.
To request a refund, please contact our secure support team with your order details and a description of the issue.